CPSC eFiling, explained step by step

Know what’s missing for CPSC eFiling before your products reach the port.

CPSC eFiling can feel like several conversations happening at once—with a supplier, laboratory, broker, and government system. CertifyPreflight brings those details into one calm workspace, explains the next question in plain language, and keeps the supporting source close by.

Independent preparation software · Built to support importer and authorized professional review · No government affiliation

Preflight route

Wooden stacking toy

1 next action
Describe
Collect
Resolve
Handoff
Product identityReady
Lab reportReview found
Point of contactMissing

Next best action

Ask the supplier for the latest lab report.

We show why it matters and where the answer belongs.

!

Shipment held or deadline approaching?

When the clock is running, you need a next move—not another lecture.

Our $499 Emergency Shipment Review begins with the message that stopped progress. We trace it back to the product evidence, explain what can be answered now, and shape the next conversation with your authorized professional.

Now accepting secure customer applications

The guided preparation workflow, protected workspace, and customer billing path are live.

Guided intakePrivate file storagePlain-language AI helpA case record your filer can follow

One visible route

A calmer way through the paperwork.

You do not need to learn every filing term before you begin. The workspace moves from the business situation you recognize to the details your broker or filer needs to see.

01

Tell us what is happening

Describe the product, the shipment, and the question that brought you here.

02

Bring the useful pieces together

Add the reports, certificates, labels, emails, and contacts that may hold the answer.

03

Make sense of the gaps

See which facts agree, which ones need checking, and who can answer the next question.

04

Give your filer a clearer picture

Share an organized record of the evidence and the decisions still waiting to be made.

AI Guide included

Ask what to do next—without handing over the decision.

The CertifyPreflight AI Guide gives plain-language preparation help inside the protected workspace. It can explain a checklist item, suggest questions for your broker, or help you organize the next step.

CertifyPreflight AI Guide

What should I work on next?

Optional

Start with the missing product identifier, then confirm which value appears consistently on the product, packaging, and commercial records.

01

You choose the context

Workspace context stays off unless you turn it on.

02

Files stay excluded

Uploaded file contents and evidence quotations are not sent.

03

People stay in control

Confirm consequential decisions with an authorized professional.

Preparation assistance only. The AI Guide does not certify compliance, guarantee acceptance, give legal advice, or submit to CPSC.

Interactive product tour

See the difference between a document and a decision.

Walk through a sample review without creating an account or uploading a real file.

Try the walkthrough

Sample information only. The live workspace keeps your actual product review private and separate.

What we found

Every answer stays connected to its source.

Instead of a mystery checkmark, the review shows the file, location, and confidence behind each extracted value.

Free sample

Product name

Wooden stacking toy

Lab report · p. 1

Ready

Model

WST-204

Packaging artwork · p. 2

Ready

Manufacturer

Bright Timber Works

Test report · p. 3

Review

Next best action

Confirm the reviewed product name

The sample stops here. A paid review applies the workflow to your real product evidence.

Apply for a full review →

A guide, not another form

The answer should come with a reason.

CertifyPreflight keeps the source, status, and next decision together so a green check never becomes a mystery.

1

Plain-language guidance

See what a field means before you are asked to fill it.

2

See where an answer came from

Keep each extracted detail connected to the document that supports it.

3

Make the next conversation easier

Give your filing professional one organized record instead of another loose folder.

Trust without theater

Implemented controls, stated plainly.

Signed-in document storage, owner-scoped records, server-side CPSC credentials, and a restricted read-only account check. Direct CPSC submission remains disabled so the importer and authorized filer keep control of the final filing.

No borrowed security badges. No invented certifications.

The security page separates the controls operating today from planned improvements.

Read security & data handling →

Guided importer pilot

One product. One guided readiness review.

Bring an actual product evidence set and work through what is ready, what conflicts, and what your broker still needs to review.

See the Guided Pilot
01

Guided onboarding

Start from the product and shipment—not from unfamiliar field names.

02

Evidence walkthrough

Review one product’s reports, labels, certificates, and contacts.

03

Gap resolution

Turn missing information into specific supplier or internal requests.

04

Broker handoff

Prepare a structured export with open questions still visible.

Founder-led service

A named person stands behind the early customer experience.

Eric Torres is the founder and product operator behind CertifyPreflight. During the founding release, service-fit inquiries, access questions, and customer feedback are reviewed directly rather than passed into an anonymous marketplace.

Named contact

Know who receives the question

The public fit-check queue and secure intake desk preserve a clear path to a human response.

Evidence first

Claims stay tied to the record

The product is designed to show sources, conflicts, and open questions instead of inventing certainty.

Clear boundary

Preparation is not professional authority

Eric does not present CertifyPreflight as a law firm, customs broker, laboratory, government service, or compliance certification.

Customer voice

Built from real experiences, not invented praise.

Every completed handoff includes a short, optional survey. We use the answers to improve the workflow and publish a review only after the customer gives permission and approves how they are identified.

1

Private by default

Ratings and comments go to the CertifyPreflight operator. They are never posted automatically.

2

Permission before publication

A customer must opt in to follow-up, then approve the quote and attribution before it becomes a public review.

Founding reviews

No public reviews yet—and we will not fabricate them.

Approved customer stories will appear here after founding pilots complete the workflow.

Join the founding pilot

Common questions

Direct answers before you begin.

What if a carrier or broker is holding or questioning my shipment?

You do not have to translate the request alone. The $499 Emergency Shipment Review follows one held or at-risk commercial shipment and product, beginning with the message or rejection that stopped progress. We turn it into a focused list of answers, open questions, and next steps for your authorized broker or filer. Timing and refund details are shown before payment.

Does CertifyPreflight file directly with the CPSC?

No. CertifyPreflight prepares and organizes information for review, but the direct CPSC certificate-submission route is disabled. Your importer, broker, or authorized filer remains in control of the final submission.

Does this replace my customs broker or attorney?

No. It helps prepare, organize, and explain information for review by the importer and its authorized professionals.

What can the CertifyPreflight AI Guide do?

The optional AI Guide answers preparation questions in plain language and can help explain a next step. It does not certify compliance, make filing decisions, give legal advice, or submit information to CPSC. Workspace context is shared only when the customer chooses it, and uploaded file contents, evidence quotations, identity, and payment details are excluded.

Can I begin if some documents are missing?

Yes. Most customers begin because something is incomplete or unclear. Show us the situation as it stands, and the workspace will help you identify the next useful request instead of asking you to arrive with a perfect file set.

Will CertifyPreflight guarantee acceptance or customs release?

No software can make that promise. The product is designed to improve preparation and make unresolved questions visible before handoff.

How do I request real-document access?

Use the secure online application instead of emailing attachments. Complete Guided Pilot applications can move directly to payment readiness; larger scopes enter the Client Intake & Access Desk for review. A valid sign-in alone does not permit document upload, analysis, or export.

Built for the handoffs

One shared picture of what is ready—and what is not.

Explore the private workspace →

A calmer first filing

First-time importers

Begin with ordinary questions about your product instead of a wall of unfamiliar compliance fields.

Repeatable preparation

Growing brands

Keep product evidence organized as suppliers, laboratories, and shipments multiply.

Less back-and-forth

Brokers and filers

Receive a concise case record with sources and unresolved questions easy to spot.

Clear boundaries build trust

Prepare confidently. Keep people in control.

CertifyPreflight supports preparation and review. It does not replace your broker, laboratory, attorney, or the CPSC; it does not guarantee acceptance; and it never submits without explicit authorization.

Start your secure application